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| Guest Review: 1 |
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Posted Date: 2012-02-11 |
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| way below the quality and service I expected from this hotel chain.
review your charges upon departure.
unless you are going to the Cleveland clinic I certainly will not recommend this hotel |
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| Guest Review: 2 |
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Posted Date: 2012-01-08 |
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| The service at this htel was excellent, but the rooms could use a little update (lots of scuff marks on the walls) and fees for parking, internet access, etc., can be significant. Restaurants in the hotel are also excellent, if a bit pricey. |
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| Guest Review: 3 |
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Posted Date: 2011-12-13 |
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| Positives: Clean, comfortable & nice with a nice gym and generally good service.
Cons: $10 / day for wifi??!! Ridiculous. Unless you're only staying for hospital visits - theres absolutely nothing in walking distance. |
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| Guest Review: 4 |
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Posted Date: 2011-11-07 |
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| I thought the rooms were outdated a bit. The housekeeping left a little to be desired as some minor items kept popping up. I figure for the price paid it was not a very good value. If you don't have a car, there is not much to do in the area and I wouldn't want to have to walk anywhere by myself. Basic business or leisure traveler, I would not stay there again. |
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| Guest Review: 5 |
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Posted Date: 2011-06-29 |
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| Your hotel is very convenient to the clinic.If it wasn't so convenient , I would probably try another hotel. Our room this time and the lst time were not as clean as the room we stayed in on our first stay. Dirty carpet and walls. The beds are too small for 2 people to sleep in. The light in the closet is annoying, it continued to go on and off even when we are just laying on the beds. The lady that checked us in was pleasant but the man that checked us out was not very pleasant, never smiled. Felt I was bothering him. |
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| Guest Review: 6 |
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Posted Date: 2011-06-14 |
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| nice hotel. will go back there. |
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| Guest Review: 7 |
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Posted Date: 2010-10-20 |
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| The hotel, plus Table 45, make for an unbeatable combination when visiting Cleveland. This was our first visit to the Intercontinental, and we look forward to staying here in the future. |
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| Guest Review: 8 |
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Posted Date: 2010-10-07 |
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| Some amenities were missing. There was no complimentary breakfast, but that was not my complaint. Internet connection costs $10/day. Now that's cheap. Almost every other hotel in the country offers free WIFI. Get with the plan! |
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| Guest Review: 9 |
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Posted Date: 2010-10-05 |
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| This hotel next to the Cleveland Clinic has a modest fitness area with none of the modern equipment most useful to people over 60. The hotel has suggested exercises nicely mounted, but the exercises are not appropriate for the average Cleveland Clinic person likely to be using the hotel. Fitness area did not have anti-biotic wipes. |
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| Guest Review: 10 |
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Posted Date: 2010-07-13 |
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| Everything about this hotel was superb--it was the oddest thing, though, that my room, otherwise perfectly done, did NOT have any washcloths. I made do and did not call the desk--I'm sure it was a minor oversight. |
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